AT&T Connected Communities Referral Program Rules

This Agreement explains the terms and conditions that governs your participation in the AT&T Connected Communities Referral Program (“Program”). This Agreement is between you and AT&T Connected Communities ("AT&T"). It is your responsibility to read and understand the terms and conditions of this Agreement. By registering as a member in the Program ("Participant"), you agree to be bound by Program Terms and Conditions ("Agreement").

Program Overview:

  • This program is designed to reward AT&T Connected Communities property staff for referring their property residents for AT&T Fiber. For successful AT&T Fiber referrals the Participant will receive rewards.
  • Participation in the Program and the benefits that are offered to Program members is at the sole discretion of AT&T, and AT&T has the right to change the respective Program Terms and Conditions, in whole or in part, at any time with or without notice to Members.

Eligibility and Registration Requirements:

  • AT&T employees (including employees of AT&T affiliated companies) and retirees who are eligible to participate in the you Refer program are not eligible to participate in the AT&T Connected Communities Referral Program.
  • Eligible Participants must be an employee of a property under contract with AT&T Connected Communities and provide the following to participate in the Program:
  • You must have Internet access and a valid e-mail address to be eligible to receive the privileges and benefits of participation in the Program. AT&T is not responsible for your inability to connect to the Internet or to log into the program web site.
  • The person making the Referral is called the "Referrer".
  • In order for a Referrer to be considered for a reward, the Referrer must be able to submit all required fields as designated on the online referral form. Only new service referrals made by registered members of the Program are eligible to earn rewards.
  • The Referrer is eligible to receive referral rewards when they refer consumer customers ("Referral") who then order and activate AT&T Fiber as required under these terms and conditions of the product ordered.
  • Referring potential customers without first discussing AT&T Fiber and obtaining permission from such individuals to submit their names and account information into the referral process is prohibited.

No faxes, scripts, or automated services may be used to solicit new customers under this program.

Referral Process:

  • To participate in the AT&T Connected Communities Referral program, the Referrer must complete the online registration process. Then, the Referrer can create a Referral ("Nomination") online at www.accreferrals.com. The Nomination identifies the Referral of a specific person with whom the Referrer has discussed AT&T services.
  • The Nomination must occur PRIOR to the Referral purchasing qualifying AT&T services that the Referrer will be rewarded for.
  • Once the Referral has activated their qualifying AT&T services, AT&T will automatically load compensation for the Referral into the Referrer’s account and the Referrer can redeem the value for a Visa reward card.

Reward Information

  • The chart below identifies the amount the Referrer can earn for each Referral who orders and activates qualifying AT&T services effective Oct 1, 2024 to December 31, 2024:
  • AT&T Fiber service at an Access or NEMA Instant On property (excluding Bulk and SFU)

    $50.00 per referral

    AT&T Fiber service at an EMA or EMA+ Instant On property (excluding Bulk and SFU)

    $25.00 per referral

Restrictions and Requirements:

  • Referrer may not refer any potential customer without first discussing AT&T Fiber service and obtaining permission from the individual to submit their name and other contact information as a referred party.
  • Referrer must be an eligible participant as outlined in Section II above at time of Reward validation.
  • Only one Reward granted to Referrer for AT&T Fiber services, per Referral for the life of the program.
  • Referrers may refer unlimited customers to AT&T, but the maximum total in Referral Rewards that can be earned per Referrer for each calendar year is $599, unless they opt-in to earn more and provide proper identification to receive a 1099 tax form at the end of the year. Rewards are cumulative.
  • When Referrers reach the maximum total in Referral Rewards, additional Referrals will not qualify the Referrer for a reward unless they have completed the opt-in documentation.
  • Services are not available in all areas.
  • The Referral must be a new or existing residential customer to new AT&T Fiber services and must have service in AL, AR, AZ, CA, CT, FL, GA, IL, IN, KS, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, TN, TX, or WI.
  • Referral Rewards are not available to a Referrer for any (i) Referral who orders qualifying AT&T Fiber service prior to the Referrer Nominating the Referral online at www.accreferrals.com; or (ii) referral who completes their service order after cancellation or termination of The Program.
  • Only one referral reward will be issued per qualifying sale. If multiple Referrers Nominate the same person, the reward will be issued to the Referrer who first completes the Referral form.

Redemption:

  • Reward will be paid out in gift cards on the AT&T website at www.accrreferrals.com and can be redeemed with Referrer’s choice of awards available on the website.

Program Guidelines on Endorsements and Testimonials:

  • Be honest and accurate. As part of your participation in the Program, you agree and acknowledge that you are responsible for making truthful and accurate statements about AT&T’s products/services in connection with any referrals. The safest way to make a referral is to be honest and accurate. If you are unsure about the answer to a question about an AT&T product or service in connection with your referral, refer that person to att.com, customer support, or an AT&T retail store location. Please be aware that per the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising, you can be held liable for false or misleading statements made in connection with your endorsement or testimonial about an AT&T product/service.
  • Disclose the fact that you are an AT&T Connected Communities property. You must disclose your relationship with AT&T at the outset of any referral communication. This means you must disclose the fact that you are an AT&T Connected Communities program participant at the beginning of the conversation with any potential Referee. The disclosure can be as simple as: "Our property is an AT&T Connected Communities participant and this is my personal opinion." Be sure to clearly and conspicuously make this disclosure.
  • Disclose the fact that you may receive a Reward for a successful referral. You must clearly and conspicuously disclose the fact that you the Referrer may receive a Reward for a successful referral.
  • By agreeing to these Program Terms and Conditions, you are agreeing to abide by these Program Guidelines on Endorsements and Testimonials ("Guidelines"). Failure to abide by these Guidelines can result in immediate termination of your membership to the Program and forfeiture of any AT&T Reward points in your account.

Non-transferability of Reward Points:

  • Reward points may not be assigned or transferred to any third party except as expressly permitted by AT&T in writing.
  • The sale, barter, assignment, or other disposal of Rewards, other than by AT&T, is expressly prohibited. Rewards do not constitute property, and are not transferable: (i) upon death; (ii) as part of a domestic relations matter; or (iii) otherwise by operation of law.
  • Any Rewards assigned, sold, or otherwise transferred in violation of this Agreement may be confiscated or cancelled by AT&T. Any violations of the foregoing restriction are subject to account termination, deduction of Reward points from the Member Account, and/or liability for damages and litigation and transaction costs.

Disclosure of Account Information

  • You authorize AT&T to disclose necessary information that you have provided to third parties, or information that AT&T has obtained about your Account: (i) to agents of AT&T or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court orders or requests; or (iii) where it is necessary for fulfillment with third party suppliers.
  • By entering into this Agreement, you authorize AT&T and its Suppliers to share personal information about you, including but not limited to your e-mail address, full name and address.

Limitation of Warranty

  • THE PROGRAM IS BEING PROVIDED TO PARTICIPANT "AS IS" WITH NO EXPRESS OR IMPLIED WARRANTY OR CONDITION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AT&T EXCLUDES ALL CONDITIONS, REPRESENTATIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED INTO OR INCORPORATED INTO THIS AGREEMENT, WHETHER BY STATUTE, COMMON LAW OR OTHERWISE, WITH RESPECT TO THE PROGRAM, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND TERMS AS TO MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR ANY PARTICULAR PURPOSE AND IMPLIED WARRANTIES AND TERMS ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
  • YOU ACKNOWLEDGE THAT YOU HAVE NOT RELIED UPON ANY REPRESENTATION, WARRANTY OR OTHER ASSURANCE GIVEN OR MADE BY OR ON BEHALF OF AT&T PRIOR TO THIS AGREEMENT AND YOU WAIVE ALL REMEDIES WHICH, MIGHT OTHERWISE BE AVAILABLE TO YOU IN RESPECT OF SUCH REPRESENTATION, WARRANTY OR OTHER ASSURANCE.
  • AT&T DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE QUALITY OF, OR ACCURACY OF ADVERTISEMENTS FOR, ANY MERCHANDISE, PRODUCTS, OR SERVICES OFFERED OR PROVIDED BY OFFER PARTNERS OR SUPPLIERS IN CONJUNCTION WITH THE PROGRAM. IN ADDITION, ALTHOUGH AT&T INTENDS TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES OR OTHER DESTRUCTIVE MATERIALS TO THE PROGRAM WEB SITE, AT&T DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS THAT THIS SITE IS FREE OF DESTRUCTIVE MATERIALS. IN ADDITION, AT&T DOES NOT WARRANT THAT ACCESS TO THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND AT&T ASSUMES NO RESPONSIBILITY FOR ANY LOSS OR DAMAGE CAUSED BY YOUR ACCESS, OR INABILITY TO ACCESS, THIS SITE.

Limitation of Liability

  • AT&T SHALL NOT BE LIABLE FOR ANY DAMAGES, CLAIMS OR LOSSES INCURRED (INCLUDING WITHOUT LIMITATION COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING ANY DAMAGES FOR LOSS OF INCOME OR PROFITS)), HOWEVER CAUSED AND WHETHER ARISING BY STATUTE, COMMON LAW OR OTHERWISE IN CONNECTION WITH: (I) THE PROGRAM; (II) ANY FAILURE, DELAY, OR DECISION BY AT&T IN ADMINISTERING THE PROGRAM; (III) THE USE OR INABILITY TO USE THIS WEB SITE; OR (IV) THE PURCHASE OR USE OF ANY MERCHANDISE, PRODUCTS, OR SERVICES OF OFFER PARTNERS OR SUPPLIERS, EVEN IF AT&T, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Termination or Changes to the Program

  • AT&T reserves the right to terminate the Program at any time without notice. Notification of Program termination will be sent to the e-mail address that has been provided to AT&T during the registration process, or publicized on the Program Web site. AT&T will not be responsible for failing to notify you of Program termination where such failure is caused by an error in your e-mail program, an inaccurate e-mail address, your failure to check for your e-mail or the Program website, or your failure to update your e-mail address in your Program account.
  • AT&T may modify this Agreement from time to time, with or without notice, and your continued participation in the Program after such modification shall be deemed to be your acceptance of any such modification. It is your responsibility to check the Terms and Conditions page of the Program website regularly to determine whether this Agreement has been modified. If you do not agree to any modification of this Agreement, you must immediately cease participation in the Program.

Fraud; Termination of Participation

  • Participation in the Program is subject to the Program Terms and Conditions. Any failure to comply with the Program Terms and Conditions, any fraud or abuse relating to the accrual or redemption of Reward points, or any misrepresentation of any information furnished to AT&T or its affiliates by you, or anyone acting on your behalf, may result in the termination of your membership in the Program, cancellation of your Program account and/or forfeiture of your Rewards. In the event of fraud, misconduct, or suspected fraud or misconduct by you or anyone acting on your behalf or under your password, AT&T reserves the right to suspend access to your account indefinitely pending investigation.

Disputes/Errors

  • All questions or disputes regarding the Program, including without limitation, questions or disputes regarding eligibility for the Program and all interpretations of Program Terms and Conditions shall be at the sole discretion of AT&T. In the event that an error is made by AT&T, such error shall not constitute a breach of this Agreement.

Other Terms:

  • AT&T reserves the right to modify or discontinue, temporarily or permanently, any or all of the services or restrict or reject any Referral’s order for service.
  • AT&T reserves the right to cancel any Referral‘s account at any time, with or without notice.
  • AT&T employees (including employees of AT&T affiliated companies) and retirees who are eligible to participate in the you Refer program are not eligible to participate in the Program.
  • Program participant must be of legal age in their respective states.

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without reference to conflicts of law rules. If any provision of this Agreement is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. The failure by AT&T to insist upon or enforce strict performance of any provision of the Agreement shall not be construed as a waiver of any provision or right. This Agreement constitutes the entire agreement between you and AT&T with respect to the Program.